Cancellation policy

PURCHASE OPTIONS & CANCELLATION POLICY

1. STANDARD ONE-TIME PURCHASES
Currently, LORAN primarily operates on a standard, one-time purchase infrastructure. All transactions processed for our curated tea selections and signature collections (such as The Nomad Scroll) are billed instantly and are final upon checkout, governed strictly by our standard Shipping and Refund Policies.

2. SUBSCRIPTIONS AND RECURRING ORDERS
In the event that LORAN introduces "Purchase Options" (including but not limited to recurring seasonal tea subscriptions or automated replenishments), the following strict terms apply:
- Cancellation Window: To cancel or pause an active subscription, you must submit a request at least seventy-two (72) hours prior to your next scheduled billing and shipment date. 
- Post-Billing Restrictions: Cancellations requested less than 72 hours before the billing cycle will not apply to the immediate order. The order will be processed, charged, and shipped, and the cancellation will take effect for the subsequent cycle. No refunds will be issued for recurring orders already processed.
- Management: Subscriptions can be self-managed or terminated via the customer portal on our website, or by emailing administrative support at contact@lorantea.com.

3. PRE-ORDER CANCELLATIONS
For exclusive, small-batch harvests secured under a pre-order agreement, cancellations and refunds are only permitted within twenty-four (24) hours of the initial transaction. After 24 hours, the funds are legally allocated to our reserve estates for production, and the order cannot be altered, canceled, or refunded.